Terms and Conditions of use

Here are the Terms and Conditions for Hotel Villa dei Campi, including the integration with Bedzzle (an external service provider) for managing reservations.

Terms and Conditions of Use

These Terms and Conditions govern the use of the website https://www.hotelvilladeicampi.it/ (hereinafter “Site”) for browsing, searching, and booking stays, as well as the processing of personal data collected in connection with reservations, including synchronization with Bedzzle for accounting and operational management.

Data Controller: Hotel Villa dei Campi (Paprica Srl, VAT ID: 02422430989, based in Via Limone, 17, 25085, Gavardo (BS), Italy). Processor: Bedzzle (acts as a data processor for booking and synchronization services, subject to a Data Processing Agreement).

By using our site, you fully accept these Terms, including requirements regarding personal data processing compliant with GDPR and current regulations.

1. Scope of Application

These Terms govern: (a) Use of the Site for booking stays. (b) Processing of personal data collected, including synchronization with Bedzzle for operational and accounting management.

2. Key Definitions

Personal Data: Any information identifying a natural person (e.g., name, contact details, payment information) processed in relation to reservations.
Data Controller: Hotel Villa dei Campi, responsible for data processing regarding reservation management and contractual interactions with guests.
Data Processor: Bedzzle, a third-party provider processing data on behalf of the Controller for reservation and operational purposes.
Rights of the Data Subject: User rights regarding access, rectification, deletion, limitation, portability, and opposition under GDPR.

3. Roles, Responsibilities, and Legal Basis

Controller: Collects and processes user data for contractual purposes (reservation management, billing, support) based on the execution of a contract or legal obligations.
Processor (Bedzzle): Processes data solely on behalf of the Controller for reservation and synchronization services.
Legal Basis: Execution of the stay/booking contract; legitimate interests of the Controller for operational management; explicit consent (e.g., for newsletters); compliance with legal obligations (e.g., traceability).

4. Data Categories and Origin

Categories: Identification data, booking details (dates, room type), payment and billing data, and operational preferences.
Origin: Directly from the guest or through the hotel’s web infrastructure. Tracking/analysis tools (cookies) may be used to improve the user experience, subject to prior consent where required.

5. Security and Data Integrity

The Site and Bedzzle services employ adequate security measures to protect personal data, including secure transmission (SSL). The Controller implements technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of data.

6. Data Retention

Data is retained for the period necessary to manage the reservation, fulfill fiscal/legal obligations, and comply with applicable regulations. After the retention period, data is securely deleted or anonymized. Specific information on retention is available upon request.

7. Rights of the Data Subject

Guests may exercise the following rights:

Access, Rectification, and Deletion: Request confirmation of data held, correct errors, or request deletion (subject to legal/contractual obligations).
Data Portability: Request a copy of provided data in a common, reusable format.
Opposition and Limitation: Object to processing for legitimate reasons or temporarily limit certain processing activities.

8. International Transfers and Sub-processors

Data may be transferred to third-party suppliers or sub-processors outside the European Economic Area only if they provide adequate safeguards under GDPR (e.g., standard contractual clauses). The Controller commits to selecting partners that provide an equivalent level of protection to GDPR standards.

9. Cookies and Tracking Technologies

The Site uses technical cookies necessary for the booking process. Analysis or marketing cookies are used only with the user’s informed consent. Preferences can be managed via browser settings or the site’s consent interface.

10. Communications

The Controller may send communications regarding bookings, stays, or customer support via email, phone, or equivalent channels, pertinent to the contractual service.

11. Amendments to Terms

The Controller reserves the right to modify these Terms. Substantial changes will be communicated with reasonable notice. Continued use of the Site constitutes acceptance of the new Terms.

12. Governing Law and Jurisdiction

These Terms are governed by Italian law. Disputes arising from the use of the Site or bookings shall be settled in the jurisdiction of the place of stay or as otherwise agreed upon according to applicable law.

13. Contacts

For questions regarding these Terms or data processing policies, please contact: Hotel Villa dei Campi Via Limone 27, 25085, Gavardo (BS) Email: info@hotelvilladeicampi.com Phone: +39 0365 374548